We charge the following flat rate per order within Germany and Austria:

• From an order value of 50 € the standard shipping is free of charge for you (except bulky goods).
• For an order value between 0 and 29,99 € we charge 4,95 € shipping.
• For an order value between 30 and 49,99 € we charge 2,95 € shipping.

For bulky goods, we charge an additional flat-rate freight fee of € 14.90. Bulky items are marked separately in the online store and in the catalog.
Bulky items are shipped by freight forwarding, here we work with Am Spedition.

Standard packages are shipped by DHL or DPD. Catalogs are shipped climate neutral with Deutsche Post. This way we make an active contribution to climate protection.

Order conveniently from home and pick up and pay at a branch. Picking up in a store offers many advantages:
- Free shipping: You save on shipping costs
- Order now, pay later: Whether cash, by EC or credit card
- Large assortment: The variety of the online store also in your store

And this is how it works:
1. In the order process, simply select the delivery option Pick up at store.
2. Next, you can specify your desired store and complete the purchase.
3. As soon as your order is ready to be picked up at the store, you will be notified by e-mail. The goods will remain reserved for you until 14 days after you receive the pickup confirmation.
4. Please bring your order confirmation and any redeemed vouchers with you when you pick up your order. The payment of the goods takes place on site.
5. Please report to the cashier or the Info-Point.

With express purchase processing such as Amazon Pay or Paypal Express, the pickup in the store is not possible.

We are happy to deliver your order to most European countries. The delivery time is 10-14 business days. Depending on weight, dimensions and article category, delivery to EU countries starts at 4,95 € and to non-EU countries (Switzerland, Lichtenstein, Norway) at 39 €.

For detailed information and a list of deliverable countries, please see the table of delivery costs abroad. Possible customs and border clearance costs you pay directly in the receiving country. Please ask your customs office for the costs.

If an ordered item is not immediately available, we will inform you about the delay. You will then receive the subsequent delivery without charging the transport fee. You can order additional articles to a subsequent delivery at any time without further calculation of the transport flat rate. If you order by phone or in writing, please indicate "additional delivery" and your customer number.

Pick up and ship parcels day and night. Where and when you want. PACKSTATION is an additional free delivery service from DHL that allows you to pick up and send your shipments at parcel machines around the clock, seven days a week. You can also have Berger orders delivered directly to a PACKSTATION.

This is how it works online:
After entering your customer data/billing address, you select delivery to a DHL PACKSTATION / post office branch under the delivery address and enter your corresponding data there.
If it is possible for us to send your shipment to the selected PACKSTATION (the size of the package is decisive here, among other things), you will receive a message from DHL by e-mail and/or SMS as soon as the package has arrived. If delivery to the desired PACKSTATION is not possible, we will contact you.